Operational Clarity

Shipping, Returns, and Invoicing

Transparent terms for pincode-verified delivery, bulk logistics, and automated GST-compliant tax invoicing across India.

Delivery Logistics

Pincode-Verified Shipping

Retail home delivery timelines are confirmed post-order, ensuring prompt dispatch within local zones. Our system provides real-time tracking coordinates for every order.

Bulk dispatch for wholesale orders is managed through a dedicated logistics network, guaranteeing efficient, scheduled deliveries to your loading dock across India.

Customer Assurance

Returns and Cancellations

Wholesale order cancellations must be submitted within 24 hours of confirmation. Refunds for approved returns are processed within 3-5 business days to the original payment method.

A standard 7-day return window applies to retail orders with verified packaging discrepancies. All return requests are processed upon inspection of goods.